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Frequently Asked Questions

Q: How long should I use the Alpinglow device for?

It depends completely upon the area being targeted and the distance from the device. In general, all that is usually needed is 10 to 20 minutes for each area. At the beginning we recommend starting with 10minutes and 2-4 sessions per week. Then building up to 3-7 sessions per week for 10 to 20 minutes per session. Remember, more doesn't always mean better, and this holds true for red/NIR light usage. While it's a safe approach, overdoing it may diminish the benefits.

Q: How far should I be from the Alpinglow device?

Our Alpinglow red/NIR devices are very powerful and recommend to be positioned 15 to 30cm away. However, our Alpinglow Jungfrau Facemask utilizes a soft and skin-friendly light, making it perfect for direct skin contact.

Q: Should I wear eye protection?

Eye protection is not required or necessary. However, we don’t recommend looking directly at the LEDs because it can sometimes be uncomfortable. With that said, your eyes typically become accustomed to the light and it is then OK to open your eyes, as long as you aren’t feeling discomfort.

Q: Why aren’t the infrared LEDs visible?

Near infrared (NIR) light is actually not visible to the naked human eye. It is outside of the visual spectrum, and as a result, it cannot be seen. However, there is a very slight glow that comes from the LEDs, especially in dark conditions, so if you are concerned the NIR LEDs are really not working, you can test them that way.

Q: Can children use the Alpinglow device?

Yes, children can use the Alpinglow device under adult supervision. Never use the Alpinglow device on infants, though. If a child is older than 12 years old, they may follow the previously referenced therapy times. If a child is younger than 12 years old, they should opt for half the dose that would be recommended for adults.

Q: When can I expect results?

Results vary depending on goals and therapy consistency. With that being said, many people will experience benefits such as increased muscle recovery, relief of pain and increased wound healing relatively quickly. However, more systemic benefits such as enhanced skin health, increased energy, improved hormonal health and increased quality of sleep may take 8-12 weeks of consistent use. Using your Alpinglow device device every day will maximize the rate of response and healing. It is very important to be consistent with red light therapy.

Q: Does red light therapy interfere with the medications?

Red and near infrared light therapy has been proven in thousands of clinical studies and peer reviewed clinical trials to be not only safe but also effective. However, if you use medications such as Tetracycline, Digoxin, Retin A, and/or other photo sensitizing drugs, we recommend consulting with your doctor or health care provider before using the Alpinglow device.

Q: Can I wear clothing during my therapy sessions?

Of course, just make sure that the area that you’re managing is completely exposed.

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