Payment and Shipping​

Free Shipping worldwide

For orders in Switzerland, we guarantee no additional costs.

For buyers outside of Switzerland, Swiss VAT will not apply if the goods are exported from Switzerland. Instead, the import tax and customs duties of the destination country are due. These charges are not included in the final purchase price and must be paid by the client directly to the customs authorities upon receipt of the goods. Alpinglow assumes no responsibility for these payments.

You can estimate the import tax using this tool: SimplyDuty Import Calculator.

Important Note: Please ensure you are aware of the applicable customs taxes for your order. If customs duties are not paid and the goods are returned to us, the shipping fees and any other costs associated with the return will be deducted from your refund.

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VAT and Invoice Information:
As our websites are currently being updated, invoices may still include Swiss VAT (8.1%). For delivery addresses outside Switzerland, we will reimburse the Swiss VAT directly to the client’s account and issue an updated invoice without Swiss VAT. To avoid paying Swiss VAT from the start, please contact us on info@alpinglow.ch or +41 79 674 71 07 in advance so we can issue your invoice without VAT.

Payment in EUR or USD is also possible upon request.

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